Michael A. Santoro is a world-renowned business ethics teacher, scholar and consultant. He is a Professor of Management and Entrepreneurship at the Leavey School of Business at Santa Clara University. He is also Of Counsel to the law firm of Rottenberg. Lipman Rich PC where his practice centers on Artificial Intelligence, Compliance, and General Corporate and Transactional Work.

Santoro’s most recent research spans business ethics, artificial intelligence, and healthcare disparities. He has been instrumental in addressing racial bias in medical appointment scheduling through machine learning. His recent work, published in the INFORMS journal Manufacturing & Service Operations Management, examines how Black patients experience 30% longer wait times than other patients in healthcare settings due to biased scheduling algorithms.

The study, Overbooked and Overlooked: Machine Learning and Racial Bias in Medical Appointment Scheduling, was conducted alongside Michele Samorani and Haibing Lu of Santa Clara University, Shannon Harris of Virginia Commonwealth University, and Linda Goler Blount of the Black Women’s Health Imperative. The research introduced a “race-aware” scheduling system that reduces wait-time disparities without compromising clinic efficiency.

Santoro’s work on AI and Machine Learning has received significant recognition, including the M&SOM Best Paper Award 2023.

Prof. Santoro is a founding Co-Editor of the Business and Human Rights Journal (Cambridge University Press) and founding President of the Global Business and Human Rights Scholars Association. He also serves on the editorial boards of Business Ethics Quarterly and the Journal of Human Rights.

He is the author of five books: A China Business Primer: Ethics, Culture, and Relationships by Michael A. Santoro and and Robert Shanklin (Routledge Press, 2021); Wall Street Values: Business Ethics and the Global Financial Crisis by Michael A. Santoro and Ronald J. Strauss (Cambridge University Press, 2013); China 2020: How Western Business Can–and Should–Influence Social and Political Change in the Coming Decade (Cornell University Press, 2009); Ethics and the Pharmaceutical Industry, Michael A. Santoro and Thomas M. Gorrie, Editors (Cambridge University Press 2005); and Profits and Principles: Global Capitalism and Human Rights in China (Cornell University Press, 2000).

He holds a Ph.D. in Public Policy from Harvard University, a J.D. from New York University, and an A.B. from Oberlin College and was a Fulbright Fellow at the University of Hong Kong.

He who exercises power by means of his virtue may be compared to the north star, which keeps its place while all the other stars revolve around it. – Confucius